Terms and Conditions

Welcome to Innovative Techhub Pvt. Ltd. (www.ithpl.com), operated by Innovative Techhub Pvt. Ltd., Pune. Please read these terms and conditions carefully before using our website or placing an order. By accessing or using this site, you agree to be bound by the following terms.

1. Introduction

These Terms and Conditions govern your use of the Innovative Techhub Pvt. Ltd. website and your purchases with us. The term "User" or "You" refers to any individual browsing, using, or making a purchase through this website.

2. Account and Registration

• Users may need to register an account to access certain features.
• You are responsible for maintaining the confidentiality of your account details and password.
• You agree to provide accurate and up-to-date information.
• Innovative Techhub Pvt. Ltd. reserves the right to terminate accounts found to be misleading or impersonating.

3. Privacy

Your use of the website is also governed by our Privacy Policy, which can be accessed separately. We collect, use, and store your data in accordance with applicable laws and for the purposes of fulfilling your orders and improving your experience.

4. Product Information

We strive to provide accurate product details, descriptions, and images. Prices, product availability, and features are subject to change without prior notice. In the event of an error in pricing or information, we reserve the right to correct the error and update the order accordingly or cancel the order.

5. Ordering and Payment

• All orders are subject to acceptance and availability.
• Orders can be paid using credit/debit cards, UPI, net banking, or wallet services integrated on the website.
• By confirming an order, you agree to pay the listed amount including applicable taxes and shipping charges.

6. Shipping and Delivery

We aim to dispatch orders promptly, generally within 2–5 business days. Delivery timelines may vary based on location and product availability. Delays due to logistics or force majeure will be communicated when possible, but we are not liable for such delays.

7. Returns and Replacements

Our 30-Day Replacement Guarantee applies to products with manufacturing defects or incorrect items. To request a return or replacement, contact our support within 30 days of delivery with proof of purchase and product photos. Items must be returned unused and in original packaging.

8. Cancellation

Orders can be cancelled before they are shipped. Once dispatched, cancellations are not permitted. In case of pre-paid orders, refunds will be processed as per our refund policy.

9. Liability

We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use the site or products. Product warranties, if any, will be specified on the product page and governed by manufacturer terms.

10. Intellectual Property

All content on the Innovative Techhub Pvt. Ltd. website, including logos, images, text, graphics, and software, is the property of Innovative Techhub Pvt. Ltd. or its licensors. You may not reproduce, distribute, or use any content without prior written permission.

11. Compliance with Laws

Users are responsible for complying with all applicable laws while using the site. You agree not to use the site for unlawful purposes or in ways that harm the site, other users, or the business.

12. Termination

We reserve the right to suspend or terminate access to the website or services without prior notice if we believe there has been a violation of these terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.

14. Grievance Redressal

If you have any concerns or grievances, you may contact our designated Grievance Officer at: